Recent Articles

CMO – Navigating the future of omni-channel retailing

In the early days of ecommerce it made sense to treat online retailing as something new and different, and for that reason many traditional retailers started their online venture in a separate group – and sometimes under a separate brand. But as consumers have adapted to ecommerce, they are starting to question why the experience they receive […]

November 12, 2015 | 0 Comments More

Back to the Future reminds us to be careful what we wish for

When it comes to embracing new technologies, sometimes what seems like a great idea can have unintended negative consequences. Just ask all of the small business owners that used to make money from processing your rolls of holiday snaps on 35mm film … Last weekend I had the pleasure of delivering a presentation on change […]

October 29, 2015 | 0 Comments More

SmartCompany – Australia’s 10 most influential people in tech

It’s never easy trying to determine who the most influential people are in Australia’s IT industry, but that doesn’t seem to stop me doing so year after year. There can be little denying that this year’s list of Australia’s 10 most influential people in tech for SmartCompany are people whom others listen to. Whether they […]

October 1, 2015 | 0 Comments More

The Australian – Industry must invest in skills or fall prey to disruption

For a while now I’ve been chairing meetings of senior CIOs around Australia, with skills a central point of discussion – more specifically, the difficult that many are finding in recruiting the skills they need to manage a modern IT function and engage strategically within their organisation. While there are no easy solutions to the […]

October 1, 2015 | 0 Comments More

CMO – What the new breed of Data Management Platforms mean for marketers

The speed of growth of the digital advertising industry has been staggering. In little over a decade it has become the single largest advertising category by dollars spent, and shows little sign of slowing down. Yet the path to digital has not always been a smooth one for advertisers, who have had to contend with […]

September 24, 2015 | 0 Comments More

SmartCompany – What your business can learn from startups

Startups scare the daylights out of many execs from traditional businesses. Its common to hear them speak of their fear of some business currently being incubated in its CEO’s mother’s garage that one day will emerge and steal a large or lucrative slice of their business. Why? Because it happens – Uber and Airbnb are […]

September 23, 2015 | 1 Comment More

CMO – Why it’s time to bring mindfulness into marketing leadership

Technology has ensured that we can live in an always-connected world. It has also ensured that we can live in a world where we are always distracted, our minds able to wander to places far distant from that which we actually inhabit. We can choose to ignore the moment in which we live. Perhaps we have always found ways […]

April 27, 2015 | 0 Comments More

Why I do what I do

In the decade since I last had a full-time role I’ve often been asked what I do. It used to be an easy answer – freelance journalist. Over time however the list of services I find myself providing has blossomed – author, speaker, facilitator, host, communications trainer, analyst, writer, consultant, etc – to the point where […]

March 4, 2015 | 0 Comments More

Do we need a new approach to the social sector?

I first met social entrepreneur Tania de Jong a few years ago through her work in bringing together the Creative Innovation festival. Now she has set a goal of reshaping Australia’s social sector by taking a leaf out of the books of Uber and Airbnb. De Jong is chief executive officer of Creativity Australia and founder […]

March 22, 2015 | 0 Comments More

My new book – Managing for Change – now available

I’m very pleased to say that my new book, Managing for Change, is now available, in paperback and ebook formats. Co-authored with with Peter Fritz AM, Managing for Change sets out practical advice to help people get more out of life, personally and professionally. The book is the product of numerous discussions between myself and Peter, […]

December 6, 2014 | 0 Comments More