Live from X|Media|Lab 2011 Sydney: John Tranoff @johntarnoff from Newspeak #XMediaLab

The third presentation at X|Media|Lab 2011 was from John Tarnoff, a former executive at Dreamworks and now the founder of Hollywood-based Newspeak Consulting Group. His presentation focused on people, talking about 21st Century citizenship and the emergence of a seamless industry of platforms and streams. Everyone is a participant in content creation these days, with content shaped by interaction between content and fans. The language created by Hollywood has gone global, and it will lose share of voice as a result, while individuals are self-organising into communities, rather than remaining in static audiences.

“An audience is a group that will stand by and watch you fail – a community is a group that will jump in and help you succeed.”

His presentation talked about the massive changes that he has witnessed in the content creation industry, and how these changes much be embraced. There is a demand for transparency that is a breath of fresh air, not a threat to traditional models. The new skills for the 21st Century citizen include being able to better brand and identify ourselves to make ourselves be appreciated – we are building personal brands, and if we are not, we need to get busy.  New skills needed include critical thinking, time management, and many more – we need to learn them and teach them to our children. While we have lost face-t0-face communication, we need to get involved in deeper levels of engagement both on and off the screen.

He also talked about the emergence of curation as an empowerment and community building tool. All of us who use social media are performing a selection and filtering process that is a form of leadership that can rally support aroound an idea. He said that we must strive to demolish silos, and we must invite their builders out to play, to build communities instead. He also recommended the book The Starfish and the Spider.

 

Live from X|Media|Lab 2011 Sydney #XMediaLab: Tim Chang @timechange

I’ll attending X Media Lab Global Media Ideas 2011 today, the Sydney outing of the global digital media and ideas conference and workshops. For many years Brendan Harkin and Megan Elliott have been gathering together the world’s most interesting thinkers and do-ers in the world of digital media. I’m hoping to live blog some of the sessions, but will be stepping out for some to film a series of videos for Creative Industries Innovation Centre.

After a welcome on behalf of the traditional owners of the land, and from the NSW deputy premier Andrew Stoner, the first presentation for the day was given by Tim Chang, principal of the Silicon Valley venture investor Norwest Venture Partners.  The firms is managing about US$4 billion in assets, and raised its last US$1.2 billion fund in 2009. The firm has funded more than 500 companies n its 50 year history, with 70 active companies in its portfolio today. Chang talked about the basis of venture investing, which represents the early-stage, high risk/high return part of the investment cycle. He talked about the VC sector has heated up significantly in the past couple of years, with some investors now looking to get into hot deals at any price. There are fewer stock market listings today though in comparison to the dotcom boom, and many companies do not have the equity to buy out VC-backed companies. This has created more space for a secondary market for companies like Digital Sky Technologies and Softbank, who are helping founders achieve liquidity earlier than they might otherwise. He also talked about the rise of the super angels who have moved beyond private investment to create their own investment funds for earlier stage investment, particularly in consumer-focused Web start-ups, and are filling in the gap as VCs have moved up into larger deals. His main message was that the traditional roles are changing, with half of today’s VCs having disappeared within five years as super angels step up.

He also talked about what VCs talk about after the pitch. He cited the three Ts – team, traction and tier-one co-investors. One of the questions he asks entrepreneurs is do they want to be rich of famous – meaning do they want control, or do they want to create shareholder value. Someone who wants to be rich may be more willing to step aside for someone more qualified. early stage VCs are talent scouts with cheque books. Later VCs chase momentum, and may push an investment to an early exit.

He also gave tips on what entrepreneurs should ask VCs, who are really just selling capital. Can they help build a team, can they bring in advisers and directors, do they know the market, can they help with product and positioning and open doors. Can they give some branding to attract follow-up funding. And most importantly, can they help manufacture an exit.

What’s next? Chang said we are moving from Web 1.0 to the idea of the Web being dead – the silos are going away, and layers are emerging in mobile, social, game mechanics, and so on, and the emerge of platform brands such as Facebook, AdMeld, FreeWheel, Zynga, Hulu, Tumblr, Groupon, Gilt, Mint, Lending Club and Fund DNA, and many more. Who to invest in? Look for who is selling the tools to enable these platforms to work. Content is kind, but distribution is God Almighty. Apps are moving more and more to a freemium model, with in-app monetisation now the preferred strategy. It is also worth looking at the Seven Deadly Sins as a source of motivation. Chang is also a big fan of game mechanics as a means of motivating people towards a desire outcome – beating a high score is a strong motivator. What would your life or your busienss look like if it was a game? The new acronym is MoSolLo – Mobile Social location.

What is not hot – systems and infrastructure; enterprise software; consumer and Internet site such as ad-only sites  and early social gaming ideas, group buying services, and Facebook, check-in and Twitter extensions.

X Media Lab Sydney tickets still available – Australia’s best digital creativity conference

If you’ve not got yourself a ticket for X Media Lab’s Global Media Ideas conference day being held at the Sydney Opera House on June 10 then get in quick. For many years now XML has been the premiere event showcasing Australian and international digital creativity. Speakers this year include leading Silicon Valley investor Tim Chang, Human League and Heaven 17 founder Martyn Ware, Google Earth co-creator and Emdigo CEO Christopher Tanner and Gowalla business development manager Andy Ellwood. Hope to see you there!

Live from #CeBIT 2011 – eGovernment Forum

I’m speaking at the CeBIT eGovernment forum later this afternoon, so I’ve decided to catch as many sessions as possible while also going for a wander around the show floor later.

The first speaker for the eGovernment forum was the federal Special Minister of State, the Hon. Gary Gray, whose presentation who talked about the role of technology in driving productivity gains, including his own experiences in his home in regional WA. Gray also referenced the National Digital Economy Strategy launched by the National Digital Economy Strategy launched by the Minister for Broadband, Communications and the Digital Economy, Senator the Hon. Stephen Conroy.

Gray was followed by the Australian Australian Government chief information officer, Ann Steward. She opened by referencing the McKinsey Global Institute report of May 2011 which includes some interesting statistics regarding the important of the Internet to various developed economies, and talked about the ongoing role of AGIMO in driving the eGovernment agenda. She also talked about the government’s work with numerous agencies on benchmarking, to ensure that the investments being made are delivering productivity gains. Government spending on IT has been stable for the past three years while service delivery has improved, and the government has been encouraging telepresence within government departments. Other topics covered were the need to progress the data.gov.au strategy of making government data available to external parties, and AGIMO’s cloud strategy to provide a new platform for IT procurement. And finally she discussed the government’s strategy for managing location-based information, with the goal of ‘spatially-enabling’ the Australian government.

 

Mobile Awards launch this week

This year will see the inaugural national awards dedicated to the mobile industry, the Mobile AwardsDesigned to recognise and celebrate outstanding achievement across all aspects of the Australian mobile landscape, the Melbourne launch event takes place on June 1, with the Sydney event taking place the next day. If you’re interested in attending the launch click here.

The Australian – Outsourcing raises questions for companies

If you’ve heard me give a presentation on A Faster Future then you’ve also probably heard me talk about cloud computing and my belief that cloud computing is is the biggest fundamental shift in computing since client/server. While many of the traits of cloud computing are not so different to that of mainframe computing, it puts that same power into the hands of a much wider range of users. Much has been learned about the effectiveness of cloud computing in just a few short years, and you can read about the experiences of some Australian cloud users in this story for the IT section of The Australian newspaper.

Live from #cloudforce 2011, Sydney

I’m currently in the audience at Salesforce.com’s cloud computing event #Cloudforce 2011. Part of an international roadshow, it’s an opportunity for Salesforce.com to promote both its services and the overall cloud computing model. The keynote for the morning was given by Polly Sumner, Salesforce.com’s chief adoption officer. After some initial definitions of the cloud and its benefits, she then moved on to discussing what the company is calling cloud 2, which is inherently more social and mobile. The new model means building cloud applications that look and feel much more like Amazon.com and Facebook have conditioned consumers to accept. There is also the notion of location -awareness, where location knowledge enables a far more tailored experience to be delivered to users.

Her presentation then moved on to discussing Salesforce.com’s social collaboration tool Chatter.  The idea behind Chatter  is to take the power of social networking tools and bring it into an enterprise context, with appropriate limitations and security. Chatter was first unveiled by Salesforce.com CEO Marc Benioff 18 months ago, but has taken some time to find its way into the hands of users. Chatter is also discussed by Benioff in A Faster Future.

Interestingly Salesforce.com has realised the importance of social media for its service offering, given that most discussions around service levels amongst consumers happen through social media. Hence the company has enabled its service tools to integrate with social media tools.

Overall, the presentation was clearly geared towards relative newcomers to cloud computing and many of the concepts discussed, and no doubt reflects the organisation’s belief that there is still, after ten years, a lot of education that needs to take place. Given the company is now turning over US$1.8 billion and has targets to break US$2 billion in 12 months, that’s not a bad problem to have. The heavy push on the service component probably tells more about the future direction of the company, and particularly its desire to weave what is happening in consumer social media into its enterprise platform for the benefit of clients.

Live from KANZ 2011 – Leo Jun from SK Telecom – Screens are everywhere #kanz11

The final session at KANZ 2011 that I attended today was given byLeo Jun (@uberlab), director of the media platform diviosn in the personal media business at Korea’s SK Telecom. His presentation, Screens are everywhere, what about your content?, focused on SK Telecom’s hoppin service, which seeks to solve the problem of consumers being bombarded with too much content.

It’s solution is to enable users to move their experience for watching content from one device to another – ie, a program being watched on a mobile device can seamlessly be transferred to another screen as suits the consumer. The service can also make recommendations to consumers to help them find content based on their user behaviour, and they can also search based on emotional keywords such as ‘horrific’ or ‘heartwarming’.

The service also enables the mobile phone to be used as a settop box, with the TV just acking as a big, dumb screen. Using a cradle the phone basically takes over the TV with content automatically reformatted. It is also possible to get content information sent to your tablet PC as you watch.

Live from KANZ 2011 – David Gurney from Blue Rocket Productions and Evan Manolis from Samsung #kanz2011

The first session after lunch focused on digital media and entertainment, with the first presentation given by David Gurney, co-founder of Blue Rocket Productions. David talked about the company’s history developing multimedia entertainment, and how the economics of production have become harder as the media has become more advanced.

He also talked about the difficulty inherent in looking into the digital entertainment industry’s future.

“We are in a market where it is getting harder to tell the true innovators from the people who are just good marketers, and audiences are moving away from channel loyalty to brand loyalty,” Gurney said. “Audiences are slipping away from television into Facebook, or into World of Warcraft. So the advertisers know this and are pulling their money and putting it into online where they can quantify their results through use of metadata. So that leaves the broadcasters with less money for commissioning, which means the audiences are offered less and are moving even more online. As content producers we are constantly wondering how we can monetise a space that is becoming more and more fragmented.”

Furthermore, the new gatekeepers have not come from a traditional TV background- they are telecommunications companies and device makers.

There are upsides however.

“The future, particularly with faster broadband, will enable us to exchange ideas very quickly with international partners,” Gurney said.

The second presentation was given by Evan Manolis, group senior product manager for AV at Samsung Electronics Australia. He discussed the company’s three year process to bring convergence technologies and content to televisions. He said the television is now very much an entertainment hub, and his company has partnered with some of the biggest content partners in Australia. Moving forward about a third of Samsung’s televisions will be Internet-connected smart TVs.

He also talked about the Your Video function that is now embedded into TVs.  The service has access to tens of thousands of videos that can be bought as you please on a pay-per-view basis. In  Australia however there is a lack of content providers, can tie into freinds’ recommendations through Facebook, and also integrate your own video content.

He also described Samsung as one of the new gatekeepers described by Gurney. The company has brought sport to its TVs through its tie-up with Telstra Bigpond, and is signing up other content details across Australia. Eventually Samsung will enable Australians to watch foreign television stations live on its television over the Internet.